Refund policy

Kotona Shop’s return and refund policy

Kotona Shop’s digital products are a downloadable PDF patterns and magazines that become available immediately after purchase.

Please note that due to the nature of downloadable patterns, these products are non-refundable and not eligible for cancellation.

If you have any questions regarding our return and refund policy, feel free to contact us via email at shop@kotona.com.

Authentic Nordic living

Kotona Shop is created by and for those who appreciate slow and meaningful living, creativity and making things by hand.

Secure shopping

Ordering from us is always safe. Payment processing is handled by Shopify Payments.

Patterns we love

We value quality and functionality in every DIY pattern we offer. Our selection consists of patterns we genuinely love.

Kotona Shop

Kotona

Kotona Shop is part of Kotona, a Finnish home and living media that celebrates the beauty of the unexpected. Our selection is curated with expertise and passion for a life well lived.